Marjorie Barnes
9931 Sargasso Terrace
Pasadena, CA 91050
(626) 555-6313
OBJECTIVE
To contribute to your organization's success through the use of exceptional customer service, managerial, and people skills.
QUALIFICATIONS
Solid managerial and administrative experience
Exceptional versatility and adaptability.
Dedication and drive as a hard-working individual.
Superlative communication and team-building skills.
Ability to manage multiple tasks in a pressured environment.
PROFESSIONAL SKILLS
INTERPERSONAL AND TEAMWORK SKILLS
Entrusted to process confidential employee records such as salary changes, vacation/absenteeism reports, and performance appraisals.
Interacted with a wide variety of personalities while scheduling meetings/appointments and making travel arrangements for executives.
CUSTOMER SERVICE AND SALES SKILLS
Interacted with clients and utilized excellent organizational skills to arrange and coordinate special events that include weddings, receptions, and holiday parties, as well as everyday lunch and dinner planning.
Delivered excellent customer service and conducted in-house sales promotions while functioning as food server, beverage server, and hostess.
Oversaw daily sales operations at country club.
MANAGERIAL AND SUPERVISORY SKILLS
Proved multi-tasking abilities by scheduling and supervising staff, consisting of kitchen workers, bartenders, and food servers while functioning as clubhouse assistant manager at country club and simultaneously serving as pool manager and swim instructor.
Served as right hand to lead managers of entertainment company in an administrative assistant capacity.
Quantitative skills
Completed and submitted invoices and process for payments.
Handled expense reports with account summaries.
Consistently entrusted with large sums of money.
Maintained inventory control.
Demonstrated knowledge of and accountability for payroll and employee records, daily sales operations, and profit and loss statements, including inventories, labor, petty cash, bank deposits, change orders, and bank deposit verifications.
Managed petty cash, payroll, inventory, member statements, accounts receivable, and payable.
computer skills
Proficient in using personal computer skills through CompUSA training in such programs as Microsoft Windows, Microsoft Word, Excel, Access, PowerPoint, and Visio. Additionally, use WordPerfect, Lotus 1-2-3, Peachtree, Microsoft Publisher, ClarisWorks, First Choice and First Publisher for word processing, spreadsheet, and graphic design, including internal/external correspondence, reports, procedure manuals, and presentations.
Create and distribute a variety of reports using Access and Excel.
EMPLOYMENT HISTORY
Administrative Assistant, Blue Ribbon Technologies, Inc., Pasadena, CA, 4/98 to Present
Beverage Server, The Brew Station , Pasadena, CA, 11/97 – 4/98
Office Manager, City of Entertainment, Pasadena, CA 1/97 – 12/97
Bellringer Buffet , Pasadena, CA, 8/96 – 12/96
Clubhouse Assistant Manager, Golden Bear Country Club , Pasadena, CA, 2/94 – 8/96
EDUCATION
California State University, Northridge -- 1999
General Studies, Marketing and Management. Alumni Member of Alpha Delta Pi.
Boswell Secretarial College, Pasadena, CA -- 1991
Associate in Applied Science. Specialized in Accounting, Business and Office Management.
